Other Professional, Scientific, Technical

Client:     Department of Commerce – (Sub-Contractor to Accenture)
Project:   Various IT and Administrative and Program Management Projects
Period:    2000 - 2005
NAICS:    541511, 541512, 541990
Value:      $1,042,160

ICS performed various IT, Administrative and Program Management Projects. As an example Implementing Reorganization, Workforce Development Program Review, etc. ICS provided Computer Systems Design, Custom Computer Programming, Office Administrative and Other Professional and Technical Services to support the contract.

Client:     US Immigration and Naturalization Service (INS)
Project:   EEO & OIA Support Services
Period:    1998 – 2001
NAICS:    541990, 541611, 541612, 561320
Value:     $4,534,221

The objective of the project was to identify an appropriate level of resources necessary to implement the resource management system in nine INS offices nationwide. The INS is a fairly decentralized organization and it was necessary to identify appropriate strategies to meet the needs of each organizational component. ICS assisted the agency in defining a strategy that accounts for the needs of each component within the context of the organization as a whole. In addition, the ICS proposed key factors used to measure the success of the implementation so that the INS can quickly understand the value resulting from the resource implementation. Specific values/benchmarks for those success factors are also identified. ICS identified and defined the components of the approach. These elements include:

    Core system and requirements definition
    Implementation design and construction
    Organization change requirements
    Project management

For each of these elements, the deliverable defined the approach and the potential issues, including risk mitigation plan for those issues. ICS’ plan included the tasks to be completed, milestone dates as well as estimates of the resources required for the implementation effort. The successful achievement of the overall INS project goals required ICS to monitor the needs of the various INS departments against the approach being taken to ensure that the project scope remains manageable and that INS needs are being met by the solution delivered.

Personnel assigned to perform these services were required to possess a diverse set of skills. ICS was responsible for ensuring the level of support provided was adequate for efficient and effective completion of task assignments.

During the course of the project, INS management recommended ten on-site ICS staff members for merit awards and has recognized eighteen staff members for extraordinary efforts in the INS “Clean Sweep” program to meet department goals in processing work backlogs.